Customer reviews

Customer Reviews | 4 reviews | 1 out of 5

1.0 stars

4 reviews | 1 out of 5

1.0 stars

4 reviews | 1 out of 5

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Would recommend to a friend
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4 stars
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1 stars
4
1-4 of 4 total reviews
0%
Would recommend to a friend

Age

Gender

DO NOT BUY PRODUCTS FROM THIS MANUFACTURER.
10/13/2011

Customer review by mycatfarm

1.0 stars 10/13/2011 by mycatfarm
by mycatfarm

The blender has a 2 year warranty. It broke before the end of the first year. Started making grinding sounds and stopped blending. We called to get the part (blade assembly) and after waiting 3 weeks, we received the wrong part. Called again and they said we would receive the part in 3 weeks. It has now been 5 1/2 months and no part. When we called again, they said the part was not in stock. We requested a refund and they said we had to wait on the back-order. Thank goodness for Walmart! We called our store and told our story. We have a new blender now and it is not a Black & Decker. I would not recommend Black & Decker to anyone. They provided no customer service, nor were they honoring the warranty in a timely fashion (waiting 6 months without resolution.) Walmart provided the help we needed.

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mycatfarm
Dekalb,IL
Would recommend to a friend? No
Age:55 - 64
Ownership:Longer than one year
Gender:Female
Usage:Once per week
8/11/2012

Customer review by surgical

1.0 stars 8/11/2012 by surgical
by surgical

I bought this to make smothies. It wil only crush about 2 ice cubes. It will be good for making salsa so I am keeping it but overall was not pleased with the purchase. I should have waited for the product that I wanted to come in.

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surgical
logansport, in
Would recommend to a friend? No
Age:55 - 64
Ownership:1 week or less
Usage:Every few days
Don't buy this blender
6/2/2014

Customer review by faithful1953

1.0 stars 6/2/2014 by faithful1953
by faithful1953

The buttons will not work on this blender. Only one button will run the blender and I have to hold it down to keep the blades turning.

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faithful1953
Would recommend to a friend? No
Blade base cracked
10/12/2014

Customer review by OkNot

1.0 stars 10/12/2014 by OkNot
by OkNot

Blender model BL2010WG seemed a good buy. However, the base of the blade, made of PVC, cracked the first time the blender was used to make a vegetable smoothie! I am looking forward to buying that part and make use of the blender because everything else looks alright.

OkNot
Baltimore, MD, USA
Would recommend to a friend? No
Gender:Male