The phone package and price were excellent. The problem was the instructions. For those who have several phones and very familiar with typical operation, they might be OK. But for a first-time phone buyer, the instructions were terrible. Getting it charged and activated was no problem, and there was much detail about messaging, but there were no instructions about entering numbers and little on the general use of the phone. My phones have always come with detailed instructions on how to use the phone, this one did not.
If I had not been there to do those tasks, my wife would not have been able to set it up, and she is a pretty savvy individual.
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