We DO NOT HAVE PETS. We do not have horribly stained carpets. We bought and love this machine.
The tanks are small according to many. However, we have a two story house and a fifth wheel RV in which we boondock in the mountains and six months a year in the desert of Arizona. So, even though we usually change shoes when we come into the RV, the usual wind over the desert brings in a great deal of gritty dust. A friend recommended a Bissell, and said she would never come south again without it. After trying it out, we absolutely agree. Works great. No, fabulous. In the house and in the RV. And with a front and back handle, it is just right for carrying in and out of the house and up and down stairs made more practical by the smaller tanks. The small inconvenience of the little water tanks is no problem for someone who has to lift those tanks. Also, the mixing directions call for a certain amount of the somewhat expensive detergent, and it would be a bad deal to have mixed up a few gallons, only to find that we used but half of it.
It is well designed for cleaning up afterward, which takes a few minutes but is worth it. In reviews we read elsewhere, some people had unit failure which seemed to be a result of letting things plug up. Perhaps we go further in cleaning it than other people, but since our last carpet cleaner lasted almost thirty years, compared to others who have a history of replacing them often, we think it is time well spent.
A comment. It is not a steam cleaner. The temperature of the water is carefully regulated to PREVENT CARPET DAMAGE. I don't quite know why these models are called steam cleaners. It seems to be an industry wide label that is inaccurate.
The manual is above average, but that is not saying much. It takes some effort to figure out what many of the parts are called because of the glorified names they use for different things. Once past that, and with the machine in hand, cleanup is very straight forward. We will be carpet cleaning far more often than ever before.
It is well worth the money, and the best cleaner we have ever used.
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