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Customer reviews & ratings

Most helpful positive review
Average Rating:(5.0)out of 5 stars
My hair gets dried out sometimes (mainly from blow drying my hair after my showers that I take at night b/c of my allergies!) My hair also had been coming out in the shower for the past few months even though I was gently washing my hair and used products that had no harsh stripping things in it. This shampoo along with the conditioner are fantastically amazing! I have noticed 5 strands or less at times coming out and my hair feels and looks softer and healthier overall. Less tangles! Yes this is a little bit pricier but I recommend this for anyone and everyone, especially for girls/ women that are mixed with African- American (my daughter is, i purchased something that works so well with her hair, but this stuff does too!)
Most helpful negative review
Average Rating:(2.0)out of 5 stars
Smells bad
This smells like Malibu rum and tanning spray. I do not like the smell.
Most helpful positive review
Average Rating:(5.0)out of 5 stars
My hair gets dried out sometimes (mainly from blow drying my hair after my showers that I take at night b/c of my allergies!) My hair also had been coming out in the shower for the past few months even though I was gently washing my hair and used products that had no harsh stripping things in it. This shampoo along with the conditioner are fantastically amazing! I have noticed 5 strands or less at times coming out and my hair feels and looks softer and healthier overall. Less tangles! Yes this is a little bit pricier but I recommend this for anyone and everyone, especially for girls/ women that are mixed with African- American (my daughter is, i purchased something that works so well with her hair, but this stuff does too!)
Most helpful negative review
Average Rating:(2.0)out of 5 stars
Smells bad
This smells like Malibu rum and tanning spray. I do not like the smell.
<li>Sulfate/paraben free</li><li>Not tested on animals</li>
11 1-star reviews
Average Rating:(1.0)out of 5 stars
Verified purchase

Contain DMDM hydantoin, linked to hair loss

Helpful?
Average Rating:(1.0)out of 5 stars

It smells absolutely delicious but i dont see were it relaxes the cuticle.

Helpful?
Average Rating:(1.0)out of 5 stars

Gave me lots of DANDRUFF! BEWARE OF THIS SHAMPOO!

As much as I would love this shampoo cause I got the 50% more free, it’s so bad! I had dandruff because of this shampoo. Please avoid this shampoo if you don’t want any dandruff in you hair. I never had dandruff in my life but when I used this shampoo I got a lot. It’s the worst!

Helpful?
Average Rating:(1.0)out of 5 stars

NEVER TRY THIS - IT DAMAGED MY HAIR

Too bad!!! I bought this because all those good comments, but it turned out too bad! I am using this and now my hair has lots of knots. And my hair is even drier, and of course, more wavy! I'll never buy this again, and of course would rather throw it into dustbin than use it again!

Helpful?
Hey Charlotte! We're so sorry to hear our product didn't work out for you. We'd like to speak with you further so we can learn more. Check out the contact us page of our website and send us a message. Be sure to include the best time to reach you Monday-Friday, 9AM-7PM ET, your phone number, and the username used to write this review. We look forward to making this right for you.
Average Rating:(1.0)out of 5 stars

Made my hair smell like vomit!!

I bought this after having a keratin treatment and this shampoo and conditioner literally made my hair smell like VOMIT! It was a huge waste of money. I had to buy different shampoo and conditioner immediately! I have never been so embarrassed to leave my house with my hair smelling like that. WORST products ever!

Helpful?
We're so sorry to hear you had a poor experience with our product! Our products are known for their incredible fragrances, so we're surprised to hear about this! We would love to help you find a line better suited for your hair. Please contact us at OGX@vogueintl.com so that we may further assist you.
Average Rating:(1.0)out of 5 stars

Causes Itchy Scalp

I bought the Brazilian Keratin Therapy Conditioner first, and I was so pleased with it that a few weeks later I bought the matching shampoo, convinced that I had a winning combination. However, the shampoo seems to dry out my hair and really makes my scalp itch. I do not normally have sensitive skin, so I can only conclude that there's something in the formula that causes this reaction. I have stopped using the shampoo and am very disappointed.

Helpful?
We're sorry to hear about this! We'd love to get more information from you. Would you please email us at OGX@vogueintl.com so we may further assist you? Thank you!
Average Rating:(1.0)out of 5 stars

Oily and Damaged Hair

I have been using the OGX brand for years, so I'm quite disappointed. I started using this just a few months ago, and noticed that my hair was suffering from extreme oil buildup. I figured a change in routine could help, but it did nothing. After and while using this shampoo, I've been losing a lot of hair, and my hair doesn't seem to be getting better. Will be switching to a different brand in hopes of repairing my damaged hair.

Helpful?
Hi there! We’re so, so sorry to hear our Brazilian Keratin Therapy Shampoo didn’t agree with your hair and we’d appreciate the opportunity to gather a few more details and see what we can do to help. When you have a moment, please give us a call at 1-866-999-8646 between the hours of 9:00 AM – 5:30 PM ET, Monday – Friday and one of our Hair Experts will be more than happy to assist you further. We hope to hear back soon! XO, OGX
Average Rating:(1.0)out of 5 stars

Unfortunate.

I am so sad to be writing this. About 5 years ago, this shampoo was a holy grail for me. Made my hair soft and smooth and helped with frizz. Unfortunately, after using high end products, I purchased this a couple weeks ago. The first time I used it, my hair began breaking off and smelling STRONGLY to formaldehyde!! It was so bad, that the next day, you could still smell it! I haven’t used it again, and I’ve done treatments, but my hair still feels so brittle... so so sad. I’ll go back to my other stuff...

Helpful?
Oh no! We’re sorry about this we’d like to learn more about your experience to see how we can help. Just head over to www.OGXbeauty.com’s Contact Us Page and follow the prompts. We look forward to hearing from you!
Average Rating:(1.0)out of 5 stars

Worst Shampoo&Conditioner

I used this shampoo and conditioner and it just dried out my hair and made it fall out a lot. So I thought maybe it was just this specific type, so I tried another one as well and it only made it worse. It made my hair dry, dull, fall out A Lot and it made my hair tangle. I now use Marc Anthony's range. It works so much better. I do not recommend the Ogx range.

Helpful?
Thanks for reaching out! Would you please message us so we can learn more about your experience? You can get a hold of us by heading to our website and going to the Contact US section. Make sure to mention your preview profile name so we can link your review with your message. Thanks! XO, OGX
Average Rating:(1.0)out of 5 stars

No longer sulfate free!

OGX shampoo used to be sulfate free but I just bought the moroccan argan creme and brazilian therapy only to come home and realize that they are no longer sulfate free. I will not use this again!

Helpful?
Average Rating:(1.0)out of 5 stars

Horable!!!

Does absolutely nothing for my hair, and the ingredient are unnatural. It only smells good. I plan on returning it!

Helpful?
Electrode, App-reviews-app, Comp-12996670-f165-4497-b118-1a12d649a084, DC-eus2-prod-a2, ENV-prod-a, PROF-PROD, VER-22.4.3, SHA-f7d5d773c4aed1253b9c82c04fa4514d41e2f133, CID-