Like the product plus the great Customer support 7/19/2012
Customer review by southshoppertt
5.0 stars 7/19/2012 by southshoppertt
I have read many review so far on the disappointment of this unit and to be honest mines broke in the first month of use! However; I'd called the manufacture and was fairly surprise with their great customer service, in a few simple steps my new unit was on the way to me and I would return my damage in the same box with its return slip. This: I truly like!!! There are companies that states 5 year warranty or 10 but I would have to pay for shipping, some even charges an inspection fee prior to replacement.... I bought two units one for the kitchen and the other for the bathroom. Both works really well, one broke in the first month of use and I didn't to replace the product since I really liked its design and it first really well in my kitchen. So I called the manufacture and I'm glad I did!!
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Ft Myer, FL
Would recommend to a friend? Yes
Age:45 - 54
Ownership:11 - 12 months