This dispenser fits well in our fridge. The faucet has been durable so far. Basically, it does the simple task for which we bought it, and quite well. Be forewarned, however, as others have noted, that it is extremely difficult to clean. The white plastic insert does not come out - it is not *designed* to come out - so do not use the notch in the back to try to remove it. My technique is to use a very small amount of soap to scrub the lid and white surfaces that I can reach. Then, I rinse warm water to clear off the soap and into the lower chamber. Gently slosh the slightly soapy water around, then allow it to drain completely through the faucet, so some of the soap suds drain through as well. Then, use small amounts of water at a time to drain the rest of the soap out the notch in the back. One more flush through the faucet, and you're done. Now, if the white insert was somehow removable, this product gets five stars.