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299 reviews | 4.3 out of 5
Bought this as an extra freezer to help me when I needed to defrost my big one. It took no time at all to get cold enough to start packing. I decided to leave it run with some things in it to see how it affected my electric bill. Surprisingly I can't even tell on my bill that its running. I have had this about 2 months and i think its a great little freezer!
I was apprehensive about purchasing this product as I had read the reviews saying it was damaged. The review which said customer service stood behind it and made it right was enough to have me purchase this freezer for my Christmas gift from my husband! My husband picked it up and I unpacked it. PERFECT! Considering that the other freezers in this price range were considerably smaller and have only a one year warranty on compressor, condenser and evaporator, I was pleased to discover that this one has a 5 year warranty on "sealed parts", ie condenser, compressor and evaporator. For an additional $20 I purchased the two-year warranty from WalMart which covers for two ADDITIONAL YEARS, after the factory warranty runs out, so this is covered for 3 full years but 7 years on the compressor, etc. Also, I noted that the warranty from WalMart also covers "normal wear and tear" so if the gasket wears out, this is covered. Considering that the "big box stores" warranty does not cover normal wear and tear, I am quite pleased.
This is exactly what I needed! I can stock up on frozen foods (lots of room!) and keep the kitchen fridge/freezer for the handy frozen snacks that everyone craves this summer. Definitely refer it to anyone who needs to stock up on meats, etc, as it is compact enough for my kitchen, yet big enough to fill er up!
Perfect size for my needs. Plenty of capacity for a month of frozen grocery items which allows me to take advantage of sales and buy alot of what I use!
I purchased this freezer 8 months ago,it stopped working,manufactor sent a repairman to repair, he stated it needed to be replaced,black and decker will not replace although it is under waranty.
This deep freeze lasted 2 days before it just stopped working for no apparent reason. We followed the manual and tried trouble shooting. It died and ruined a lot of good food. I will be demanding a refund as well as reimbursement for the lost food.
The review I read that made me purchase this was correct, I have to put my ear close to make sure that the freezer is working cause it is very silent. I have $300 worth of Grocery in it and I still have space. I couldn't find better. I'm happy.
I bought this chest freezer as a backup to my fridge/freezer that's not freezing well enough anymore. I also bought it for more space for extra freezer food, delivery was quick! I ordered it close to midnight on 8-1-11 and it stated in my confirmation email that it would be delivered to me by 9-13-11, I got it 9-6-11! When the delivery guy brought it in and when we opened it, it was upside down, we gently turned it right side up and let it stand for 18hrs, I know the manual says to let it stand for 24hrs if on it's side or in my case upside down to let it stand for 24hrs. But I was so excited and couldn't wait any longer to use it, I went out and bought A LOT of ice cream and bottled water. It has kept everything nice and frozen so far. So it's working great! It's not that noisy at all unless you're focused on what sounds it makes, the temp control is easy to use, I think i'm going to leave it at 4. It's a very nice sleek chest freezer and spacious! for it's small perfect size. It's just what I needed as a backup.
i like the product. the product was damaged before it was packaged. the box was strapped and had no marks on it. the product inside was dented in several places, scratched and had apparently been dropped on front corner on the side where the compressor is.
i called the factory and a very nice person gave me $50.00 credit instead of exchanging it because i had to pay someone to deliver it to me. i couldn't afford to have it returned and delivered again.
The perfect size for us! I love it!
The shipping was outstanding, but as some other reviews have stated, the box arrived with a minor dent. The freezer itself does have a small dent in the front which does not seem to affect the performance. I did wait the 23 or 24 hours, turned in on and it cooled down very fast. Has been full since then with no problems (about 3 weeks). Would recommend and definately buy again for the cost and the size for a small family.
I order this freezer 3 times for site to store and all 3 times the freezer came damaged. I gave up and went to best buy and bought a freezer. Paid a little more but it was not damaged.
I really like the freezer, it fits perfectly in my extra room. Works great and looks good. It was delivered promplty and packaged so that it wasn't affected by the shipping.
I bought this freezer for my elderly parents. My mom likes to cook soups and freeze them. They needed extra freezer space. This little freezer was much bigger than I expected and can hold quite a bit. The price made this purchase even better. If you are in need of more freezer space this little freezer is an excellent choice.
It was just what I expected it to be, and it was easy to use just uppack and plug it in. All my food fit just like I wanted it to for a 5.0cub freezer.
This item qut working after a few weeks of having it...causing the food in it to go bad. It has been a hassle trying to return..
My husband and I are thrilled with this little freezer. It has an amazing amount of food storage capacity, and the basket insert is great for small items. The price was phenomenal for a top quality appliance. The controls are easy to access as well as the drain plugs. We bought this little freezer, because there are just the 2 of us now, and we are blessed with access to a lot of organic game and livestock meat. We just needed an additional small freezer to safely store all of it. This little freezer suits our needs perfectly. Getting it delivered for free with Wal-Mart's Site-to-Store was an added bonus.
Ship to store sent me a smashed freezer in a very nice undamaged shipping box.
After I placed the order and paid, I continued on reading the comments about this freezer, I was shocked by the amount of people that received this same freezer damaged. I was hoping mine will arrive safely.
When I got the package I started taking pictures before I unpacked. Everything was fine on the outside. After it was all unpacked, my worst fear became true.... It was bent from two locations (VERY BAD), the back left corner and back left side (It seamed like it was damaged on 2 separate occasions).
I called to complain, and I got $30 credit back, I couldn't deal with the hassle of returning.
The freezer itself puts off this really loud buzzing and high pitch screech. Would not recommend to others.