I don't understand why there are so many negative reviews. I've had this mop for about three years, with not a single problem. I'm a person with disabilities, and my caretakers usually wash the floor for me. My caretakers rotate; therefore a lot of different people have used this mop. None of them have had a problem with it. In fact, a couple of them liked it so much they bought one for their own homes. Plus, when a lot of people use a tool, it's more likely to get damaged. But the mop has held up just fine. And a couple of times in a pinch I had to mop the floor myself; it was easier for me to use with my disabilities than any other mop I've tried. By the way, I suggest you buy a second mop pad. That way, when one is dirty, you can immediately use the other, then just throw both of them in the washing machine at the same time.