It's a long story, but suffice it to say that after being a Dell customer for over 10 yrs. (& 3 computers) I made the decision to give hp.com a chance. I'm very happy w/ the ease of online ordering from HP as well as with my computer as ordered and ease of setup. I received everything in my order except the headphones sooner than expected and only 6 days after placing my order, and the headphones arrived the following day, just as the order tracking said!
I'm not a computer expert by any means, but even reading the directions over again and taking my time w/ the connections, I had it set up and working in right at an hour. Later today, I'll try hooking up my printer and camera. Printer is an older HP that I just love, so I hope the drivers will be right. Camera is almost as old, different brand, but I'm very happy w/ it also. So wish me luck on that! Very nice solid looking system. I can't afford top of the line, but I'm very happy w/ this one!