The auto-lock feature is REAL BIG inconvenience. No matter what you have set on the auto-lock timer (Never lock, wait 10, 30, 60 seconds), the phone autolocks on you the instant you hit the last number when you make a call. This makes it difficult to impossible to make certain types of calls...calls where you have to hit extension numbers or pager numbers. I've looked all over the internet and see this problem has plagued this model for years...there seems to be no work around. My geeky college student told me it unlocks faster if I hit the lock button located at the top of the phone, which is better than "press and hold", but this is hardly a fix. Everything else about the phone is good. I recommend Tracfone as a company so far, but I wouldn't purchase the phone again as I can't use it to page my husband at work, which is completely ridiculous.
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