1) Surprisingly, it smells good to me 2) Works as expected to remove chlorine & any other build-up in your hair. 3) Arrived in good timing and in good shape; however, they do tape down the cap to make sure it doesn't leak in transport (if you order it online), which does sticky-up that area of the bottle. Alcohol did not remove the residue, but do try vegetable oil (I used grapeseed oil) as I did, and it worked.
I recently moved and was concerned that our water is highly chlorinated here, as I could hardly comb through my thinning, medium-long, permed hair, even after using 2 kinds of hair conditioner after shampooing it. Also, it was looking all split. It felt like I had "gunk" in it and I actually couldn't comb it out completely. I couldn't figure out what was going on unless it was from chlorine in the water.
So... I purchased this shampoo, and it works! I even got a compliment on my "beautiful hair" since using it. I'd recommend it to others.
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