My entire experience with the purchase of the trike from order to site-to-store delivery to assembly was great! Packaging was intact and undamaged, all parts were present, and assembly was a breeze. The manual accompanying the parts was for this exact model, and had addendums for changes to newer models not yet included in the manual. All the parts went together exactly as the manual showed, and fit, finish, and quality of the trike is exceptional. The only discrepancy I found was that the color of the trike I received was more of a dark gunmetal grey than the silver shown in the product pictures. That's OK because the basket also was black instead of chrome, which really gives this trike an awesome color scheme, different than all the other trikes I have seen up to now (it doesn't look like a mutant grocery cart!). I would highly recommend this trike to everyone in the market for one - it's a qualitty product at a smokin' price!
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