This is a terrific, versatile bag. Am about to order our third bag. Each of the previous ones lasted about a year and a half with at least five day a week use. Love the velcro flap (NOT zipper as the description states) front pocket and the two mesh/elastic side pockets, as well as the expansion on top. This is used by my brother who takes it to his sheltered workshop/day programs every day, where it takes a bit of a beating at times. I put a blue ice block in the bottom of the main compartment, then lay a 20 oz. SS water bottle in, along with a sandwich, yogurt, fruit and crackers. Front pouch gets napkins, wipes, spoon, etc. Side panel holds hard candy, other side panel holds travel tooth brush, paste, mouthwash. I LOVE the 3" expansion on top. I have lined it with some insulation foam quilting and on days when I send him with something hot, like spaghettio's, I put the hot soup-sized thermos in the top, along with garlic toast, etc. while putting the grated cheese, fruit, yogurt, etc. in the bottom as always. Everything fits perfectly, and this way the hot things stay hot and the cold things stay cold. My only complaint is that it needs to come in more colors. He's already had black/grey and med. blue/silver. We're getting the red this time, but would really prefer something with a little more "Punch". I've seen the ones with the ZIPPER pouch on front in purple, neon green and orange, but have never seen this particular model with the expandable velcro front pouch in those colors. Definitely prefer the velcro front pouch, as it holds more and is easier to get things in and out of it. The ones with the front zipper pouch are too restrictive, have to really squeeze your fingers together to get things in and out and can't hold as much.
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