We have a ton of kids in and out of the house all week long.. not to mention three of our own. My husband works construction, so he's forever trailing who knows what behind him. Steaming to clean is a way I know my home is cleaner. It comes in two pieces; the body of the mop, and the handle. The handle clicks into the body quickly and easily.. in fact, my six year old asked if she could do it- and did. Once those two pieces are together, you can fill the twin tanks, and start mopping. There are two compartments to this mop- hence, TwinTank. The front, larger compartment is for water only. To remove it, you just gently tug it upward. Then, untwist the cap, and fill it up. This mop contains a filter, so you can use tap water. The filter should be replaced approximately once a year, unless you have really hard water. The back tank is for the cleaning solution. The TwinTank Steam mop comes with an 8 ounce container of SteamPlus concentrated cleaning solution. The solution is non toxic, 100% biodegradable, so you can feel good about cleaning your floors because you're not using harmful chemicals.You can add this straight to the solution tank in the back for optimal cleaning results, or mix it with equal parts cleaning solution and warm water. Once your two tanks are filled, you're ready to steam! Push the bottom power button, and as soon as the ready light comes on (about 30 seconds!) you can begin. There are 4 settings- General Clean, Spot Clean, Tough Stains, and Steam Only. Depending on the mess, you can easily switch between each setting by the turn of a dial. I cleaned my Kitchen with the Tough Stains setting, because- face it- I had no idea what some of the spots by the fridge was. Kool-aid, milk, yogurt, and an unidentified spill came up with just one sweep. The directions say that to truly steam the area, and kill the germs, you need to do a few passes. While it takes not much longer than a traditional mop, I feel better about using it, because I know it's leaving my floors clean and with a lot less germs. In fact, Hoover claims that it kills up to 99.9% of harmful germs and bacteria- including MRSA, Staph and Salmonella. This will be especially helpful once our little man starts crawling.. which will happen before we know it. It does leave a little "wetness" behind. For the tiles, I don't mind so much, I just let it dry. For the laminate, I use one of the multi-surface pads to go over it to lift some of the excess water, just because I'm afraid it will get too wet. That being said, I've used this mop multiple times already, and I have to say, the more I use it, the more I love it. This steam mop comes with three pads- two multi-surface microfiber pads and one hard floor microfiber pad. The hard floor microfiber pad is made only for sealed hard floor surfaces. The others can be used on carpet (with the included Carpet Slider accessory). This mop stands on its own, so if you need to stop for a few moments, you can. It also comes with a cooling rack to prevent any damage from heat or moisture, to your floors. The cons? I sweep before I mop, for obvious reasons. That being said, this mop gets everywhere, and sometimes it loosens other junk from my floor. Instead of picking up the mop and wringing it out like a classic mop, I have to push it to the side, and either pick it up, or save it for a sweep. Is this an end-all con? Absolutely not. Some people might be inconvenienced by it, but knowing it's making my home healthier and safer far outweigh that minor con. I do also wish the tanks were a little larger. Because I have to mop in smaller sections, it's not a terrible inconvenience. People with better backs, or larger homes, might want to keep this in mind. One of my girlfriends has the same mop, and she keeps a water bottle with her, so if she's outside of her kitchen she can just refill the tanks without wasting time running to and from a sink. All in all, if you are looking for a great way to disinfect your floors with a steam mop, get a deeper clean, check out this mop. It's reasonably priced for approximately $99, which makes it attainable for almost every budget, and that much more attractive. I received a sample of this product to facilitate my review, but my opinions are entirely my own.