I got this machine to help with sanitation due to allergies. I was one able to used it a few times and each time I was tolerant to it because after a long wait, it has finally produced enough steam to be able to clean my kitchen floor, which isn't big, but today I will take it to the trash. It is due now, since today it was only be able to heat the cable lines and after about a half hour wait it has automatically cooled down. Needless to say I only placed distilled water in it to prevent calcium, rust and other particles to be able to generate. I'm disappointed in this item beyond belief. I only give one star because it has performed its duty, somewhat, a few times.