This pitcher is SO bad. Until this pitcher, I used to be a huge Brita fan. I had the same Brita pitcher for probably 10 years - it worked great, and held up nicely, but then I got married and we needed a bigger pitcher. I was so excited to buy a new, bigger Brita with a cool colored lid. We bought this pitcher in red and it has been trouble ever since. At least once a week, the lid falls off during a pour, resulting in water all over the counter, the floor, and, last week, the refrigerator shelves and drawers (and everything on and in them!). It happened again today - a newly-filled pitcher of water all over the counter and floors - and that was the last straw for me. I'm going to try to return it to Target where I purchased it. If that doesn't work, I'll ask Brita for a refund. It has HUGE design flaws with the lid and the "new" filter that need to be fixed right away. I can't believe Brita hasn't fixed them, yet. Too bad I threw my old Brita out. Since I assume all of the new Britas pitchers have this same horrible design, I suppose we'll have to try another brand, like PUR.