I know Samsung is supposedly a quality name brand but after this player, I find I must disagree. I do hope it is limited to this as I have a Samsung refrigerator lol. The features on the box do not come installed, you have to go to the app store and download them.
The remote leaves much to be desired. You have to type click each number one at a time till you get to your letter (like we used to do with cell phones to text until a keyboard was invented). Imagine how long this could take if you have a long password or even your email address. It also does not allow the use of special characters so if your wireless router password has special characters, you will have to change your wireless password. I bought this last night, I was not able to connect to the internet so I called Samsung... the guy told me the Samsung network was down... That left me a tad confused as I thought I was loading from my network not Samsung's but he felt really strongly about the information he was providing. I tried it again this morning, of course it still was not working. Call the Samsung help desk again, after a 2 hr reboot, do this, do that their solution was for me to call my wireless network manufacturer and have them take of the filter to better allow the blu-ray to connect. All in all, both reps did not know what they were doing. So this blu-ray is heading BACK to the store on Monday.
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