I am sure it works great , since I have a very similar product from Smoky Hollow , without the benefiting feature of the bottom drawer that saves the heat while adding chips or just checking when more will be needed. But what I found very surprising that this is your company site, trying to promote your own product, yet you are so skimpy to provide more pictures of inside. How many shelves, hooks, shape of water pan, and if charcoal pan is perforated as it should. When you sell online, you need to give a potential buyer idea what is he fixing to pull a trigger on and how you compare with the competition. And those pictures cost you nothing.