The only reason I gave it a 4 stars is, I wish it had a lithium ion battery pack. Of course, then, it would probably cost a lot more. But this doesn't effect its performance. You have to be careful with nickel cadmium batteries because they do have a memory if you continually charge them after each use and you don't run the batteries down. Other than that, I have had it for almost two years and it has performed flawlessly. I make sure that I don't plug in the carger until the batteries are almost run down. It really has great suction. My daughter came for a visit last week with her two little girls. She used it several times and when she went home, she immediately went out and bought one even though they had several other hand vacs. It is easy to empty and the cone filter only has to be cleaned every so often. As I said, I have had mine for almost two years and have had no problems with the batteries or anything else. I can vacuum my whole car interior on one charge. I did a lot of research before I bought this machine and I have not been dissappointed.
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