Unpacked everything, tried to run set up, kept getting error that it was incorrect black ink cartridge when i was using the one that came WITH the printer. I tried taking it out & putting it back in 3 or 4 times, shutting it down, unplugging and restarting, still got error message. After going thru call tree and talking to call center in another country for 1/2 hour, they said the ink cartridge may be bad & they are mailing me another. I basically bought the unit to send faxes, can't even set it up to do that without the proper cartridge. Not a good first impression. For someone like me who researches and values customer reviews before making a purchase of this type, I've seen these kind of reviews and thought the customer just got a lemon, a fluke. Hoping when the ink cartridge arrives, I can resume setp and everything will run smoothly from there on out, but I'm thinking I've got the lemon and this machine will be headed back to the store.
Was this review helpful? (167) (33)
Thank you! You have successfully submitted feedback for this review.