We felt we needed to give this '2 Burner Stove/Grill' Product a lower review rating because of Coleman's Quality Control. It was ordered through Walmart.com, and shipped directly from Coleman's Warehouse in Kansas; and came with a number of scratches, rub marks and dents. So disappointing!! Walmart was great to work with, and none of these problems are connected to Walmart.com or their Store(s). It's completely bizarre why a brand new, from the box, Product would have so many cosmetic issues? It did not appear to have ever been used or unpacked, at all. It was packaged appropriately, and shipped with plenty of wrapping materials?? None of the containers/boxes were crushed or damaged. It looked as though the Manufacturing Plant in China just didn't care about how they handled the item. We realize that this Product is made to use in the outdoors, in a more rugged environment, and will show some wear over time.....but it should never come from the Manufacturer looking like it has been tossed around. We are going to return it to Walmart and re-order another one, hoping that it won't look so crummy from the start. It's obvious to us, that the Quality Control Manager needs to keep a better eye on the overall quality of what is being shipped from their Plant(s). We called Coleman to see if they could give us some insight, but they kept wanting to blame all of the problems on the Shipping Company. We explained (from our viewpoint) that the Shipping was a non-issue, and that this looked like a pretty serious Quality Control problem from within the Manufacturing Plant. Coleman should want to hear the 'not-so-good' along with the 'good' from their Customers. If this QC problem is a trend, it will eventually hurt their Business. We didn't start the unit up to see how the Burner & Grill work, since it was obvious that it needed to be returned/exchanged, so we can't really evaluate those functions on this Product. Everything probably works fine, like many of the other Reviews have said. We would still recommend Coleman products at this point, but are definitely more apprehensive, since their Quality may be slipping?!?! We also purchased the special Coleman Carrying Case #2000004431 (from Walmart.com) and the Coleman Flat Griddle #2000007844 (from Amazon.com), to make the set complete. All of these items are designed to work together, and we are very glad they are available. Once we finally get a good quality Grill/Stove to replace the funky one, then we can hopefully enjoy using all of it. If you receive a less-than-desirable Grill/Stove, do not settle for the low quality. Return the item, and insist on reasonable quality....especially when you consider the retail price for this item. We want Coleman to know that Quality matters to it's Customers (would be nice if it was Manufactured here in the USA). As a side note: We sure wish that Coleman would consider making this same Grill/Stove Model with a fully Stainless Steel body and components. The cleanup and rust problems would be allot less. Also, if you haven't viewed the various Videos on this Product you might consider checking out 'YouTube'. It's often helpful.
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