This arrived a day or so before I went into labor, and I was able to carry the separate pieces up two flights of stairs, and assemble it myself in about half an hour. So that was pretty great! The chair looks lovely, and seems quite comfortable. We haven't started using it yet but imagine it will be very good for soothing once our baby is sleeping in her nursery.
A couple notes: The screws for attaching the ottoman cushion to the ottoman were packaged with the ottoman, separate from the other screws. I had actually called to complain the ottoman screws were missing, and later discovered they were just separate.
Also: the directions do say not to tighten all the screws until various pieces are aligned. I followed those steps and indeed had a pretty easy time putting it together. We haven't been able to snap all the armrest snaps, but it doesn't seem to affect the function. If we put our minds to it, and maybe used a mallet or hammer, we could probably do it.
Final note: I'm 5'1", and my husband is 5'8", and we both find the chair very comfortable. I can definitely rest my head back on it. Can't vouch for taller folks!
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