When I read the reviews I saw that others had issues with screws not fitting etc. I decided to call South Shore and make sure headboard, platform, screws EVERYTHING was exactly as it should be before finalizing my purchase. I was assured that headboard matched platform, screws were absolutely the right size and I would have no issues. Unfortunately, the screws did not fit the headboard. So right now, I have the platform pushed up against the headboard which works well ONLY because the nature of pressed wood being almost impossible to move on thick carpet. It's so lovely I don't understand why they can't get the screws right. I REALLY don't understand the South Shore representative assuring me all would be as it should. That being said, I know you can drill holes, make it work, etc. I'm not that kind of gal. I paid for it; it should be ready to assemble without extra adjustments. Simple as that.
Was this review helpful?
Thank you! You have successfully submitted feedback for this review.