I am SO glad I did NOT listen to the negative reviews and tried this for myself. I even waited until we've had it for several months before writing this review, just to be sure. First of all, it's not for the person who drinks a lot of coffee at home, you will be better off with a regular coffee pot. Although my husband does drink a lot, he fills a normal coffee pot in the morning to take a thermos to work, and the Keurig is for the evenings to enjoy special coffees, teas and cocoas. I don't drink coffee at all, but I am just as addicted to this awesome machine as he is. I love teas and cocoa and have found all of my favorite flavors and brands in the K-cups. So when we both get home from a hard day at work, we like to relax in the evenings with our favorite hot drinks, or cold as they now have iced teas in k-cups. Each store in our area seems to carry a little bit of different flavors. So we are able to find what we like although his favorite is one we can only find at the Keurig website, I don't mind ordering it. We joined the club, which is free when you order from the site, and we get a discount. K-cups ship fast and they have hundreds of flavors at the website. As far as functionality, the machine has worked flawlessly for us. We have had zero problems. As far as the My k-cup, the one you can use to put your own coffee in, we followed the instructions that other reviews gave to slip the little rubber gasket down the top needle and have had zero leaking when using that great product. We highly recommend the water filter too. You only need to run a cleaning cycle once every three months or so, but otherwise just keep filling the tank when it's low. Super easy to maintain. We leave ours on all evening and turn it off before bed. We love the three cup choices as I like to use the largest choice for my cocoa and the middle one for my tea. He makes a cup of his favorite coffee and I come in right behind him and make my tea, nothing to change, clean or do besides drop in a new k-cup. I've also used it for just hot water for cup O' soups for lunch. Some reviews complained of loud noise. The model we have makes very little noise and is not annoying at all. So perhaps they have improved that issue since their first models. I highly recommend visiting the web site for great deals and finding flavors you can't find in the store. Even though some K-cups can be a bit pricey, we've been able to find lots of deals online and store sales. We recently went on vacation and had joked that we should take it with us for our hotel room. Sadly and regrettably we didn't. We missed it terribly! It was the first thing we turned on after we returned home. We love ours!
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