Several reviewers criticize this product because the blender attachment falls off. This happens -- as I found the hard way -- because the attachment is not being locked into place. Turn the motor housing clockwise until you encounter resistance. Then turn it a bit more, and you will head a click. Until this click, the attachment is not locked into place. It requires a bit a force, but once locked the attachment will not fall off. Instructions do not say, "Turn until it clicks." These few words would have prevented 100's of units from being returned to Hamilton Beach as faulty. Another fault in the instructions: they say to move the attachment up and down in the material to be blended. Nonsense. Too close to the top, and the blender splatters. Too close to the bottom, and the vacuum created by the blender forces the tool to the bottom. Rather, move the blender in a circular motion in the center of the pot. This product is well engineered, but the writer of the instructions seems never to have used it. I give the product four stars solely because of its poor instructions.
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