I love this stuff and have been drinking it almost daily for about 15 years (they changed it a little bit about 8 years ago; used to be Cappuccino Coolers, I think, and those were even better, which is why I only gave this 4 stars. But I'm still addicted!). They got very hard to find in the last year or so, only showing up sporadically at Walmart, and now I can't find them at all. There are a lot of comments for the hazelnut flavor of this same product...people have been told it's discontinued, but Kraft just keeps saying it may be "in limited distribution".
This is so disappointing! Two big reasons I liked this, in addition to the taste, was that it was not artificially sweetened, and it had no partially hydrogenated oils (which their hot mixes do). And I don't know why, because there's obviously a huge market for it, but there are virtually no iced coffee mixes on the market today once this one is completely gone. (I see that Maxwell House has some kind of iced coffee drops available now, but of course it's artificially sweetened. Yuck.)
I agree with the comments on the hazelnut flavor...why would Kraft discontinue such a popular product? Very sad.