I bought this last year for college since I had to start "The Virgin Diet." I was really excited not to have to lug around a huge blender and the package clearly stated it could make smoothies. So I finally got to using it this month and the first day it took me over an hour (this is giving the bullet a break after 40 seconds of on usage because it cannot run for longer than a minute at a time) after this time, my fruit was still not chopped up. I had to eat my acai bowl with hard frozen fruit in it. I tried to make a smoothie next with only 1/4 a cup of frozen fruit...still frozen fruit does not chop up. I left my frozen fruit out for 2 hours while I ran hoping that may be the problem, still, my fruit does not chop up. I had the NINJA at home and truly wish I had spent the extra money on that then this awful thing. I can't do anything with it, it's just as loud as a blender, and the results are just basically what you started with with a little mush here and there. Extremely upset over this product.