I got one of these in June and absolutely LOVED it. It is exactly the pillow I would design to meet my needs as a true side-sleeper. It is as high as my collarbone is long (to hold my neck in the correct spinal alignment as I sleep on my shoulder) and as hard and unyielding as a rock (to actually support my head in that high position). It was so hard, I couldn't decide whether it was made of a piece of solid foam or stuffed incredibly tightly with polyfil. It didn’t matter which, it was PERFECT!!!
After three weeks of bliss, I decided to get another one to have in reserve because even though it WAS as hard as a rock, I felt it would eventually (maybe in a year or so# soften and start to flatten down and I’d have a painfully bent neck like I do with all the regular “loser” pillows I’ve bought over the years. So I picked up another one in July and put it in the attic and got rid of some of those “losers” I had thrown there.
To my surprise, my SideSleeper noticeably softened and started to squish down after only two months of use. After another two weeks, it was low enough to bother my neck. Turns out it is not solid foam but packed polyfil. I was disappointed that it lasted in “peak” condition for so short a time but I was philosophical about it because when it was good, it was TERRIFIC. Spending around $120 a year for sound, painless sleep is a steep price but worth it to me. I bought a third one and that night 'rotated my stock' and opened my attic reserve one to sleep on.
To my horror the new one was an IMPOSTOR!!!! There is a statement on the box that “appearance may vary” from the one shown – HA!!! It goes WAY beyond mere “appearance”. It was NOT the same pillow. It was in the same box with the same ‘instructions’ inside but it was NOT the same pillow. The new one had a bright white case #not the fairly ugly yellowish-white case like the first one# and a rather short ‘tail’ instead of the quite long tail on the original one that really offers supports far down your back. The color of the case is indeed only appearance but the tail difference was significant. That was not good but was tolerable. However, the TOTALLY UNACCEPTABLE difference was that the new one was a soft, fluffy mess when it was brand new. It was a piece of JUNK. It offered absolutely no support at all.
The original pillow was ‘constructed’ with what had to be a special stuffing machine that made it not only solidly hard but also made it perfectly FLAT and smooth on every surface #not one clump of stuffing was sticking out anywhere#. The first one actually looked like a box with a flat top and bottom joined #at a sharp 90-degree angle# by a flat side piece that gave the pillow its height.
The case of the new one had the top, bottom and side pieces of fabric sewn together but it was very loosely stuffed. There wasn’t a flat surface on it – it was just a soft, squishy mass. It looked like a handful of polyfil was thrown into the case, sewn up and sent on its way. This one was never even “firm”, let alone hard as a rock.
I checked the third pillow I had just bought that day and it was another impostor. They both went right back to the store the next day.
I later went to another retailer that carries these and found that their stock was not as high a quality as the first one I had bought but they were vastly superior to the impostors so I bought two of them. #The tail is long but not packed as tightly as the rest of the pillow so the polyfil will break down faster and ooze down the tail.# I expect they will not last even two months each but they will be better than any other pillow I can buy. I will keep looking for a source of TRUE SideSleepers.
If the distributors are responding to reviews that criticize the pillow for being “too hard” by now making them a loose bag of polyfil, they are doing their product a disservice and depriving consumers of a great specialty item.
BE WARNED – if you’re considering a SideSleeper, open the box and carefully examine the pillow. If it’s a soft bag of fluff, put it back – it will not do you any good!!!
If you find a GOOD one, you will love it. My recommendation that you "buy one" is that you find and buy a good one!
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