By no means am I a new user to Voip; I have been a customer of Vonage, Via Talk, and Magic Jack. I am in my early 30's, so I am on the generational cusp of, "my cell phone is pretty much my only phone." Recently, I decided that I wanted to purchase some type of Voip, as a back up to my cell...just in case. I wouldn't ever consider going back to a land line! I am the type of person that will research a product very well before making the final decision to purchase anything new. So it was after much thought/research that I decided to give the NetTalk Duo a try. As an occasional Magic Jack user, I really appreciated the portability of the NetTalk Duo, but one of the biggest selling points for me, was the fact that I could use this device with out being plugged into a PC. I ordered the product from Wal-Mart, and chose to have it shipped to my home address. After almost a week, my package was delivered and just like it was advertised, I was able to plug the device into my wireless router, the phone rang, and BOOM, I had a new home phone paid for, for the next 364 days! I have my NetTalk Duo line plugged into my fax machine (the ability to fax was also a selling point for me) and a separate cordless phone plugged into my fax machine. When actually talking on the phone, I can hear loud and clear, but when I tried to send a fax, on two separate occasions, I received the message, "Poor Line Condition," so my fax did not go through. Overall, I have no complaints about the voice quality, but I was disappointed that I will most likely not have a clear enough connection to be able to fax. I blame the "Poor Line Condition" on my ISP, which is a 4G/WIMAX provider. In my opinion, the NetTalk Duo, for voice alone, is worth the almost $70 cost ($30 a year thereafter). NetTalk provides basic features that I wanted, such as: Caller ID, Voicemail, and Directory Assistance, but they do not offer some of the more advanced features that other Voip providers offer, such as: Call Record, Anonymous Call Routing, or Caller ID Privacy Exception List.
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