I had read in other reviews that the box came in beat up. That is an understatement, it was completely battered. I had to call to get a couple different replacement parts, one of them being a metal piece that arrived bent and cracked. It took about 2 weeks for the parts to come in, once they were in though, assembly was quick and fairly easy. Some of the parts are a bit on the cheap side, however for the price, it probably is about what you would expect. It does look exactly as the picture depicts and serves its function. I do like the ottoman feature and being able to use them as additional seating and for the extra storage. I would probably caution any future buyers to be prepared to make calls to replace damaged pieces.
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