There is NO drainage hole in the condensation pan in the bottom of the unit, which means that even if the back of the unit is tipped down, as the instructions say, if the unit is running for more than a couple of hours, the condensation level in the pan rises to the point that it starts seeping out the only way it can; through the grill in the front. Also, because the condensate pan is full of water, the fans will make loud buzzing, chattering sounds when the water level reaches them, making this a very loud unit; we had a couple of neighbors complain about the noise! Drilling a hole in the bottom of the pan does not fix the matter either, because since the unit is so compact, there's nowhere you can drill that won't puncture the tubing inside that holds the coolant. We unfortunately learned this the hard way. We found out later that there was supposed to be a sticker on the back of the unit that instructs you to NOT drill holes in the condensation pan, but ours had been removed at some point (most likely from someone in our apartment complex, I'm not blaming Haier for this). However, the fact that they even need to HAVE such a sticker on the unit in the first place is a big red flag. Would NOT recommend, and will also NEVER buy anything else from Haier if all of their products are as poorly designed as this one was.
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