I read all the reviews before I bought it. I like this item, however, I have also awoken to many stiff necks too. I used another pillow on top of it a few times, but that hurt my neck even more. IT DOES NOT FIT INTO A pillowcase for a size 26 x 26, or at least the one I found (hard to find at that) fits too tight. I use it with the ripple part down and it has been extremely comfortable. I state I have mixed feelings about it because sometimes I get great sleep and other times, I wake with a neck ache. It does help my GERD and I like using it over raising up my bed on blocks or risers. I didn't return the item because I like using it up against the wall and you can use it under your feet/legs, so there are multiple uses for it. And the price is good too! I am hoping it will turn around and be good all the time, but we will see.
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