I don't say that lightly. I've had cellular, landlines, and internet services for over 20 years, with companies as varied as AT&T, BellSouth, NYNEX, Sprint, Verizon, T-Mobile, Cingular, Tracfone, and others too obscure to mention. I've lost track of the number of calls I've made to StraightTalk where I was either: (a) given a message signal and told to call back later; or (b) put on hold for upwards of 10 minutes, connected with someone who didn't know how to activate my service, and then transferred to a line that gave me the "we're busy, call back later" message. On the ONE occasion I managed to get through a human being that stayed with me, her English was so poor that we could hardly make ourselves understood to one another. And whatever she did to attempt to activate my service created even more problems. Naturally, I tried to do as much as I could to solve these issues online. But the online site is about as clear as a bucket as mud, and as helpful. My service is listed as active, despite the fact that the phone doesn't register anything except the presence of a SIM card in its guts.
Was this review helpful? (17) (0)
Thank you! You have successfully submitted feedback for this review.