My criticism about this transaction is 1) first time I ordered, I received a vacuum cleaner. 2) when I received tripod (after returning vacuum), it had broken carry bag. 3) after returning previous tripod, I received another tripod and the carry handle was broken, box was damaged (not the mailing box).
If this product was available in the store, this process would have been easier. I have never had so much trouble with online purchasing. I have given the product a 5 star rating as it is a very good deal for the money. The online transaction is a "1"
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