I purchased this hard drive in order to transfer my pictures, videos, and documents. I had a large volume of these. There is a lack of information on the package and the instructions. Upon hooking the device up, there was no opportunity to selectively choose what to do. It automatically began to back up my entire computer system. I decided to let it do so, which took over 20 hours, it continually had error messages, and had to be restarted. I do have a lot of files, but not 20 hours worth. After the completion of the backup, I had difficulty finding the files. I wanted to double check to see if they were there before I deleted them on the computer. They were not. Only the file folders were there with no content. I then manually with the advanced option backed them up and were able to confirm their presence. After taking a few days off, I returned to the computer. Everytime, I turned the computer on, it started to reback up again. It would not stop unless I paused scanning. Letting it continue would slow the computer to a crawl. I then attempted to proceed to delete the files on the C drive. When I did so, they would also erase on the new hard drive. Although, it was not supposed to do so. I even consulted their web site, which stated the same thing. I attempted to go through the support, which strangely is unable to connect with on their help line. Their is no customer chat, no on line email, or telephone. I would not buy this product for any reason. It is terrible. I have now wasted my money and time.
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