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3 reviews | 2.3 out of 5
I purchased this spa last summer and already had to have a replacement sent to me due to the seams coming undone - it cost $70 to have the control panel sent back to the company and it was due to poor quality. Now my new spa is doing the same thing yet the spa is out of warranty now since I purchase the first one over 6 months ago but just got the new a few months back. I was told the warranty is only good on the first spa not the replacement. Not worth the money, don't buy this spa or any other spa from the manufacturer. Customer service is awlful!
I ordered the spa and the 1st day I received it, I was getting Heater Failure errors. I tried contacting the company but there is no direct line to them, you have to leave a VM or fill out an online form that requires you to leave Credit Card Information. I have spent the last 5 days back and forth over email with ZERO help with their customer support. I wish I would of just bought the real spa!!!
I think the technology for a portable spa is genius! This is a portable spa that I set-up in probably 5 minutes and after about 8 hrs the water temp was 100 degree's and ready for me to get in the spa. The bubble system gives you the feel of real jets and if you actually read the instructions and do not over fill the unit with air and if you actually check the pressure and ensure that the pressure in the unit before filling with water is correct you will have an amazing portable spa. I had to write this review because I have had 3 portable spa's and this by far is my favorite. To change the water and clean it is simple and easy and the ability to own a spa for under $600 is just great. I highly recommend this bubble spa!!