Unknown to me upon purchasing for my 11 year old daughter for Christmas, this product is known for going black and not starting. You have to go through all these hoops to get it back up. We did that and it worked. And every single day it blacks out again and again. We own 3 other laptops and have never had this problem. Needless to say it is going back. When the system is running - it is great! Computer games like the Sims 3 will not work on it but has brilliant color, it's pretty fast for such a small machine, and it is very light weight. The Aquamarine color is awesome. Due to the technical issues and the huge burden it puts on me and the frustration my poor child goes through every time it won't start, it must be returned. FYI - there are YouTube videos on how to fix this issue - that's how much of an issue it is!
Was this review helpful? (0) (1)
Thank you! You have successfully submitted feedback for this review.