I gave it a 1 star only because I could not give it negitive stars..........This item is no good. I used it daily, It lasted about 3 months, then would only make 2 ice pieces at a time. I called the number it said to call, and it was someone I could hardly understand, and finally understood that if I would send back to them at a cost of $27 they would look at it and fix. The unit cost $119, and still no promise it would be issue free, Igloo is not where you think it is. I WOULD highly stay away from this product and everything IGLOO makes, as the cost to ship back an item that is still under warranty is not worth the product cost. VERY, VERY DISAPPOINTED IN THE ICE MAKER AND THE SERVICE AT IGLOO. VERYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY POOR AGAIN STAY AWAY
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