I have only run a few test batches so I cannot comment on durability. I gave it a low rating for durability b/c I just don't know yet. Might be great or might not. There is a moving plastic "flap" in the icemaking area and the moving parts are a concern for long term operation. I bought a 1 year warranty extension to be sure that I would be covered either way. Packaging is good.....be sure to remove the tape outside and also the tape INSIDE the unit on the plastic flap........ Directions just say to remove packing materials so you have to give it a very careful look to find this internal tape, or I suppose it might break the plastic flap near the condensing coils. I was impressed that it really DOES make (small) ice cubes in 6 minutes.....first batch is about 2x as long, probably b/c the unit has to chill down first. There are only 5 or 6 little hollow cones of ice per batch, but six minutes seems pretty fast. I have not tried making the bigger size yet. It was about 65 degrees in the house when I ran the test batch, so I suppose on hotter days the freeze-time might be longer. In terms of design.....the water is in the bottom and the ice tray is on the top in the same compartment. Ice tray can be removed, but is plastic. Would have preferred stainless mesh or something more durable. Because cold air sinks, either the water in the reservoir will approach freezing ........or else the ice will start to melt above. Probably a little bit of both. So I am wondering how efficient the unit will be in terms of storing ice.....and expecting some thawing. I do like that the thawing ice drains back into the reservoir and cycles back through the icemaker. Other: I like the electronic controls.... and the simple styling. It makes noise which is understandable but still a fact. My biggest concern is the moving parts. Again, I bought the warranty for a few dollars extra, so hopefully I will get a couple years service at a minimum. Overall, it appears to be a good product and I am thankful for the earlier reviews that helped me make a more informed decision. I nearly bought another product until I read reviews ......the feedback for this Igloo unit was much much better. Thanks to everyone who wrote before me and helped me find a better product. I hope this review will do the same.
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