This machine has the worst design, and the most inconsistent instructions to any machine of any type I have ever used. First it says "never tilt or place ice maker on its side, otherwise you must wait 10 hours for compressor coolant to settle. To ensure cleanliness of the ice cubes, the water in the water storage tank should be replaced every 24 hours." Guess where the drain is located?? UNDER the machine! There is a plastic strip connecting the drain cap to the machine, which becomes twisted taut and stops removal.
If this was the only problem, I could live with the restrictions, but, it quickly stopped making ice at all, and despite the storage tank being filled correctly, says to ADD WATER. It grinds and dribbles water, and if the freezer cup is to be full of water, that has to be done manually. Then it stops and says to ADD WATER. I left the unit on a level surface for 6 weeks, and it still will not make ice. It has seen no service since it was purchased for my son for Christmas.
Worst purchase yet, and I am 69!
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