Overall a good product,,,but,,,, 12/12/2012
I got the Office Jet 7500A and it appears to be a very good machine. It is bigger than I thought it would be ( I hadn't seen it and bought it over the phone from HP) I had excellent help setting it up from a man (Ben in Manilla) who was most patient and made it a great experience. I was having a problem with it ,,,,it would take 6-7 minutes to respond for a print request from my Macbook (wireless) . I spoke today with Richard (in HP Tech support) and he advised to change a setting on it, also recommended turning it off if I would not be using it for long periods. Made good sense to me. Perhaps this is something that you might want to include in your notes for new buyers, so that they don't become frustrated. I am very Happy with your Tech Support, and my last two experiences with them ,,,I would rank them right up there with Apple Tech Support,,,,and that is quite high praise!