I recieved this laptop as a Christmas gift. It worked very well, but after a few days, it started to freeze. It does this randomly, but if i close it and wait about 5 minutes, it will go into sleep and I just sign back in. The strange thing I thought is that normally, if i close the laptop, it will turn the screen off and go directly to sleep normally, but when the screen freezes, it will not turn off the display. The other problem is the location of the speakers on the bottom of the computer facing down. Now, i can a large area to the right of my right hand that only has stickers. Why there couldn't be a speaker there is completely beyond me. The third thing is the keyboard. F1-12 Keys seem to only be intended for secondary use compared to the volume, skip, play brightness, battery, wireless and screen usage functions. Now I am a teenager that is not a hardcore gamer, but i imagine that their use should be more of a priority. The bottom two grievences seem to be concerns that cannot be fixed because of bad designwork. But the freezing is probably something software related that i am working on fixing.