This vacuum was amazing for the first couple of months that we had it, but then the suction dropped dramatically. Turned out there was a crack in the canister, in more than one place. The entire cyclone part of the filter is cracking off, and all of the vacuumed up debris end up inside of the part of the vacuum it shouldn't. This vacuum was treated like a new car, so there is no reason that it should already be out of commission. I have always used Hoover, my dog's name is even Hoover, but this will most certainly be the last product from this company that will ever enter my house. Aside from this defect, the design of this vacuum is horrible. The appeal of this model was the pet hair aspect of it, yet all of the pet hair gets compacted inside of that clear plastic part on the front, the place where you can see the bristles. I assumed, being that this vacuum is marketed as an ideal product for a household with pets, that it would be easy to clean. Nothing disgusts me more than a dirty vacuum sitting in the house. If I wanted to keep the pet hair in my home, I wouldn't have spent my money on a pet vacuum in the first place, so harboring pet hair and dirt inside of the chambers of this vacuum is really disgusting. Very disappointing.