We bought this thing from the store. It came new in a sealed box, with all sealed parts. Regardless of the ability to cook food, let me tell you what was in the box: 1. The body of the crock pot. So far so good.
2. The stoneware component. This does not fit properly inside the body and slides around freely, with between a quarter and a half inch all the way around. It is not the same shape as the body precisely.
3. The lid. The lid has a plastic cover under the handle that fills up with water when washed. The lid is warped and does not sit evenly on a flat surface, so of course it also does not sit evenly in the stoneware bowl. It is odd-shaped, with one side being 'flat' while the other is round. The shape is odd and the cover is warped; the shape and size of the lid bears little resemblance to the actual stoneware bowl. Because the stoneware does not fit properly inside the body, while carrying the pot full of food, the body flexes and the handles squeak and groan. The handles are flimsy plastic, and although this is just speculation, do not feel like they would be able to support the weight of the thing if it were filled to the brim with food. If the stoneware was sized properly, it would provide more support to the body of the thing when it's full, but as already stated, that is not the case. Admittedly, a real product probably can't be THIS bad, so I certainly hope every one of these isn't so far off. This must just be a quality control error, a bad batch of the things. It almost seems like the stoneware was from a different pot than the body, and the lid is just a massive quality control error. But, caveat emptor: this is not a high-quality unit. We had to use it on short notice this first time but will either return it to Walmart, or will make a warranty claim. As it is, it is not acceptable.
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