I received this product for Christmas, and have loved it ever since! The product is very simple to operate and the customer service for the product is wonderful. The TDisks taste great, and are not as expensive as other products that I have seen. This product is small, compact, and sleek - it fits on my small counters with no troubles. One of my favorite features is that this machine makes everything I want - teas, coffees, lattes, cappuchinos, espressos, iced coffees, hot chocolates, etc.; there is nothing this machine does not have the capability of making. I actually had to return the original machine I received and replaced it with a new one. The water container was faulty. With the new machine, though, I have not had any problems. I just think the original was a bad apple in the bunch. I am so glad I replaced it with the exact same machine, though, because I love it! If you're in the market for a personal coffee maker, I'd highly recommend this model!
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