This is a follow up to my prior (negative) review. First of all, I decided to ignore the negative reviews when I bought this unit, thinking: "well, I'm an engineer, and it sounds like many of those who had problems were simply not tech-savvy" . . . wrong! Secondly, I'd like to address some of the POSITIVE reviews which purport to be unable to understand those who have negative experience, or dismiss them as simply expecting more "bells and whistles..." Wrong again! Most manufacturers these days use off-the shelf components. Where they cut corners is in the area of quality control. They simply ship everything out the door, figuring the inevitable returns into the low cost. If you get one that happens to work, well, lucky you! If not, hopefully you bought the unit at a place like Wal-Mart, which offers liberal return policies, otherwise, you're looking at eating the loss, or returning the unit to the manufacturer for what will inevitably be another grab-bag unit. As to specifics: This unit appears, by design, to go through some kind of lengthy internal process before responding to user input, with no indication on the screen. Hence, when you press the off button (on the unit or by remote), it appears as if nothing happens. Perhaps you then press it again, and again, and again. Eventually, it seems to shut off, but then, after you walk away, it turns itself back on, and sits there all night. The next time you try to use it, it's gone into some kind of lockup state, and the only way you can recover is to physically unplug it. THIS I discovered after my last review, and before I could return it, so I figured, what the heck - I can live with this on an entry-level unit. Well, last night, I went to watch a disk. The unit came on. I got the startup screen. It saw the disk. I hit play, and . . . sound, but no picture. Tried a different disk. Same deal. Tried streaming from the web, and DID get a picture, so it wasn't as if a connection could have been loose (and with HDMI, it would either work or not.) I was surprised and delighted to learn that Wal-Mart would take it back, even though it was more than 30-days. I exchanged it for a different brand, and would never consider ANYTHING with the VISIO name on it in the future.
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