I have the two parent unit model, and the first parent unit stopped working after about 6 months and the second parent unit just stopped working after about a year. I was just about to go out and buy a new monitor when I happened upon the owners manual for these, which showed how to re-pair the nursery unit with a parent unit in the troubleshooting section. There is no reason this should have needed to be re-paired, but I thought, "what the heck, I'll give it a shot before going and spending money to replace them". The process is simple:
With the parent unit off, press and hold the volume down button on the parent unit and then press the power button to turn it on. After a few seconds the unit should beep and all the lights should iilluminate briefly. This clears the old pairing information.
Release the volume down button. Then press and hold the volume down button again and within a few seconds the unit should beep again and all of the lights should come on and stay lit. This puts the unit in the mode where it can learn the new pairing information. Now simply place the parent unit within 5 feet of the nursery unit and turn on the power to the nursery unit. The parent unit should find the nursery unit once it's turned on and you have now paired the two together. Repeat this process for other parent units if necessary. Other than these units losing their pairing information, they have been very good for the price. The volume is good, the clarity and sensitivity is excellent, there is very minimal static, battery life is very good, and the vibration feature is actually useful at times. The range is absolutely no where near 2000ft, which is it's biggest negative. If they say 2000ft on the box then I would expect to get at least half that in real world use. This is not the case. It's probably in the 300ft range, which actually isn't bad #used them many times out in the yard without issue#, but don't expect to go over a 1/4 mile away and still be able to hear your kid cry... There are units that have many more features #some of which may be nice#, but for the money I'm not sure you can do much better for a digital montor with dual parent units. Hopefully the pairing instructions above save some people the money of buying a new monitor and throwing these away thinking they're shot when they're not #like I almost did#. I'm lucky I found the owners manual #who keeps things like that for something like a baby monitor? My wife, apparently... Take care.
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