I began using this headset in January, 2010, for my virtual call center job. I planned to purchase a more expensive headset, but never did. After a year of usage, my only complaint is that the headband broke about an inch from the earpiece due to repeated droppings from my head during my quick trips to the restroom (lol, TMI). So that's totally on me. I've taped it up a couple times- I know, very bootleg, but I'm at home, who's gonna see me? I've never had any complaints about the sound quality and I've taken about 8000 calls using it. I even use it with my cell around the house (easier to find than my bluetooth). So, if you're still reading this, the adage "you get what you pay for" doesn't always apply. =)
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