I'm sorry but I have no clue why this is even included. I got this feature with the computer, it came in the mail and said I could call the toll free number and the people at QResolve or whatever would help me set up my computer and customize the features to my liking. I called the toll free number and a foreign man I could barely understand said he did not understand why I was calling. I explained that this "feature" was included with my computer and it said they would help me set up my computer, and he said he didn't know what he was supposed to do. Then I asked if he could just tell me whether or not I could change my wallpaper on my computer and it took him 20 minutes to find out. I finally just Googled it, and found out that on Windows 7 starter, you can't change the wallpaper/desktop (you can, however change the screen saver). Complete waste of time. Then he wanted to sell me something. I said I wasn't interested in buying anything extra, and he insisted he wasn't trying to sell me anything, all the while trying to convince me to buy some "package" in case I needed to call back and ask questions. Stear clear. It's not even worth the $2.
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