TL; DR version: Exceptional quality. Super quiet operation. Does exactly what it says it does. Reliable. Features are convenient. Pricey but it's saved me hundreds of dollars in heating so it's more than paid for itself. ---- I've had my Vornado for a few years now (TVH 500) and am looking to buy another one just like it or upgrade to the TVH 600. I love this thing. I don't have to worry that I'll bump into it and get a burn. Or that it'll get knocked over (it's super stable and quite difficult to knock over). Where I live, the wall heaters are horrible and inefficient. This heater has saved me hundreds of dollars a month in heating bills during winter. I love the thermostat - I never have to get up to adjust it and because it's so efficient, I don't worry about a crazy electric bill if I forget to turn it off before going to work. It's super quiet and while it might not be the prettiest thing in the world, it isn't ugly. I'm writing this review because I really love this heater. And while it's cool that consumers get to read about complaints so they can make an educated purchase, I felt compelled to speak well on this heater's behalf so that they can get a more balanced view on the product. This is actually the first review I've ever written on a website. My only complaints are that it's a bit pricey and the beep sound when a button is pressed annoys me. But it's hard to complain too much because the quality and features are great - I feel so spoiled by this product that even though there are lower-priced Vornados, I don't want anything less than this particular model; I'm that attached to it. It's more than paid for itself many times over. I'm only buying a second one because I took the first one to work. Turns out, my new job has me working with a bunch of polar bears who love to crank up the ac - even in the winter.