This vac has amazing suction power, and certainly delivers on its promise to clean up pet hair; in that respect I am extremely pleased. It also has a nice long cord which makes it easy to cover a large area while cleaning. However, the flaws in the cleaner's design really frustrate me! First of all, it would be a big plus to be able to use the pet hair attachment directly on the vacuum without it always having to be attached to the hose. Secondly, the hose only swivels at the end where it is connected to the vac. The other end, which connects to the attachments should also swivel for ease of cleaning. The machine is supposed to stand upright during use, but moving the hose around during cleaning without the attachment being able to swivel causes the vac to tip over repeatedly. Thirdly, the hose should be a little longer to make cleaning easier; the hose is stiff, doesn't swivel at both ends, and is difficult to maneuver, especially on steps, where I use it. And lastly and most annoying of all, is the fact that the dust cup is not separate from the actual vacuum cleaner. This means that if you need to empty it during cleaning, you must unplug the machine and bring the entire vac to the kitchen waste basket to be emptied! Then you must go back to the location of your cleaning project, plug it in again, and start over. This is absolutely unacceptable to me. I have owned many hand vacs and was always able to remove the dust bag or cup for emptying without lugging the actual vacuum along with me to the kitchen. The dust cup is also too small and holds very little dirt at a time. So even though the cleaning power of the vacuum is the best I have have ever had, I cannot recommend it because it has so many awkward and annoying design flaws. I have to seriously wonder if this machine was even test marketed before it was released-surely these flaws would have been noted if it had been!
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